Operational efficiency and customer satisfaction are top priorities for organizations, and many are turning to artificial intelligence (AI) chatbots to support these goals. AI chatbots can perform a range of tasks, including handling customer service inquiries and troubleshooting technical issues, while delivering key benefits such...

In today’s increasingly litigious and regulated business environment, management liability insurance is a critical financial safeguard for organizations and their leadership teams. Whether public, private or nonprofit, all organizations face potential management liability risks, including allegations of mismanagement, shareholder scrutiny and employment-related claims. Fortunately, management...

We are pleased to introduce our in-house Employee Benefits Consultant, Steve Kolker. Steve will be working with our business clients to provide “peace of mind” benefits solutions for both employers and employees.  With more than 25 years in the insurance industry and 11 years specializing in...

Workers’ Compensation Insurance — What to Expect Here's a quick, plain-English checklist so you know exactly what happens, what we’ll handle, and what we’ll need from you. Discovery & Information Gathering We learn about your business and operations, review any current coverage, and collect basics like payroll by...

In the staffing industry, few things are as dreaded as a skyrocketing experience modification rate—or mod rate. For temporary staffing agencies, where risk can be difficult to control, a high mod rate doesn't just increase your workers' compensation premiums, it can scare off clients and...

As the workforce ages, employers must adapt to ensure the safety and productivity of their older employees. Many baby boomers are delaying retirement or reentering the workforce, so the number of employees aged 55 and older is rising. While these workers bring valuable experience and...

Employment practices liability (EPL) claims—such as alleged discrimination, harassment, or wrongful termination—can be complex and costly, leaving employers impacted with financial and reputational fallout. Taking steps to reduce EPL exposures and promote a positive workplace culture can help prevent such claims and related lawsuits. Here are...

The Three Cs for Safety:  Compliance, Competence, and Commitment:  A Comprehensive Approach The Paramount + series, Landman, is a fictional portrayal of the drama that enfolds when there’s an explosion at a Texas oil rig killing four workers.  While Landman is a fictional show with plenty...

[video width="1920" height="1080" mp4="https://www.barrowgroup.com/wp-content/uploads/2025/06/Why-Cyber-Insurance-Matters-for-Small-Businesses.mp4"][/video] Due to the volume and sensitivity of data staffing agencies handle, the risk of a cyberattack is high.  From personally identifiable information (PII) to employee's health data, a breach can compromise a client companies' data and thousands of temporary employees' information. Cyber insurance...