Building a strong, resilient healthcare staff in nursing homes and long-term care settings requires more than credentials — it demands heart, trust, and adaptability. This article outlines 10 practical, experience-tested strategies for developing teams that thrive under pressure. Hire for Heart, Not Just Hands Skill...

Operational efficiency and customer satisfaction are top priorities for organizations, and many are turning to artificial intelligence (AI) chatbots to support these goals. AI chatbots can perform a range of tasks, including handling customer service inquiries and troubleshooting technical issues, while delivering key benefits such...

In today’s increasingly litigious and regulated business environment, management liability insurance is a critical financial safeguard for organizations and their leadership teams. Whether public, private or nonprofit, all organizations face potential management liability risks, including allegations of mismanagement, shareholder scrutiny and employment-related claims. Fortunately, management...

We are pleased to introduce our in-house Employee Benefits Consultant, Steve Kolker. Steve will be working with our business clients to provide “peace of mind” benefits solutions for both employers and employees.  With more than 25 years in the insurance industry and 11 years specializing in...

Workers’ Compensation Insurance — What to Expect Here's a quick, plain-English checklist so you know exactly what happens, what we’ll handle, and what we’ll need from you. Discovery & Information Gathering We learn about your business and operations, review any current coverage, and collect basics like payroll by...

Project owners and general contractors must thoroughly vet all contractors to ensure jobsite safety and protect against financial losses. A key part of this vetting process is confirming that contractors carry the appropriate insurance coverage. Hiring uninsured contractors can lead to serious consequences, including safety...

This Field Assistance Bulletin (FAB) issued on 7/25/25 provides important updates for staffing agencies that hire domestic workers, particularly those in the home care industry. To summarize these updates: Suspension of 2013 Final Rule Enforcement: The Wage and Hour Division (WHD) will no longer enforce...

The insurance landscape for carriers offering MEC (Minimum Essential Coverage) and MVP (Minimum Value Plan) has shifted significantly in recent months. With the closure of a key provider, Essential Staff Care, and the increasingly strict requirements from others, many in the temporary staffing industry seek...

In the staffing industry, few things are as dreaded as a skyrocketing experience modification rate—or mod rate. For temporary staffing agencies, where risk can be difficult to control, a high mod rate doesn't just increase your workers' compensation premiums, it can scare off clients and...