Operational efficiency and customer satisfaction are top priorities for organizations, and many are turning to artificial intelligence (AI) chatbots to support these goals. AI chatbots can perform a range of tasks, including handling customer service inquiries and troubleshooting technical issues, while delivering key benefits such...

In today’s increasingly litigious and regulated business environment, management liability insurance is a critical financial safeguard for organizations and their leadership teams. Whether public, private or nonprofit, all organizations face potential management liability risks, including allegations of mismanagement, shareholder scrutiny and employment-related claims. Fortunately, management...

We are pleased to introduce our in-house Employee Benefits Consultant, Steve Kolker. Steve will be working with our business clients to provide “peace of mind” benefits solutions for both employers and employees.  With more than 25 years in the insurance industry and 11 years specializing in...

Workers’ Compensation Insurance — What to Expect Here's a quick, plain-English checklist so you know exactly what happens, what we’ll handle, and what we’ll need from you. Discovery & Information Gathering We learn about your business and operations, review any current coverage, and collect basics like payroll by...

This Field Assistance Bulletin (FAB) issued on 7/25/25 provides important updates for staffing agencies that hire domestic workers, particularly those in the home care industry. To summarize these updates: Suspension of 2013 Final Rule Enforcement: The Wage and Hour Division (WHD) will no longer enforce...

For working parents with school-age kids, the return to school can be chaotic. There are new routines to figure out, numerous activities to manage and sometimes kids’ transitional meltdowns to soothe. As such, balancing work with caregiving responsibilities can be incredibly challenging, often without straightforward...

The insurance landscape for carriers offering MEC (Minimum Essential Coverage) and MVP (Minimum Value Plan) has shifted significantly in recent months. With the closure of a key provider, Essential Staff Care, and the increasingly strict requirements from others, many in the temporary staffing industry seek...

As a health care worker, managing patient behavior can be a challenging but critical component of your job. Depending on the nature of their conditions and specific treatment needs, patients may be experiencing significant pain, confusion, stress or fear, possibly resulting in tense and emotional...

Safe and Sound Week is an annual campaign conducted by OSHA and other safety organizations. It will take place from Aug. 11-17 this year. This event aims to recognize the successes of workplace safety and health programs across the country and provide additional resources to...